FAQ

Below is a list of frequently asked questions and answers about our Fax Advertising Services that other companies have previously asked. we pride ourselves in making our fax advertising company very easy to work with in comparison to the other fax advertising companies out there. If you have any questions not addressed below contact us. Please know that we will do our best to do what it takes to earn your business and keep your business by offering low fax advertising rates and great service.

How quickly can my new fax advertising account be set up?
The same day you submit it. Many times you'll be sending a fax broadcast within 1 hour.

What format does the fax document have to be in?
Microsoft Word or PDF. Microsoft Publisher files are not recommended. We are happy to review your fax for free. We can make suggestions that may help optimize the fax transmission times.

What format does the fax number file have to be in?
Any database compatible format. .xls, .csv, .dbf, .txt are all acceptable.

Do you provide fax numbers as part of your fax advertising service?
No, we do not. We are not a fax list provider. Our clients have a fax list already.

Do I need any special software to use your fax advertising service?
No. All you have to do is email us your documents. Our techs will review your document and list and set up your broadcast and send it. We have found this is the easiest way for our clients to send fax broadcasts through our system.

Can I get to see a proof before you send the fax advertising campaign?
Yes! We are happy to send a proof to you. When you send us your fax, simply ask us to send you a test fax and include your fax number. Just call or email us to approve it so we may send out the rest of the fax advertising campaign.

How do I submit fax advertising jobs?
Simply email us your fax list and fax document files and tell us the date and time you want it to be sent.

How many retries are there for an unsuccessful broadcast attempt?
Every single fax number retried up to 3 times

What are the billing options for payment on a fax advertising account?
Credit card prepayment or check payment.

How do I know if my faxes were successfully delivered?
You will be emailed a fax advertising campaign report after the broadcast has been completed.

In order to get the best rates possible for fax broadcasting, please complete this form below as accurately as possible. Or call us toll free...For USA & Canada: +1.888.690.3135 and For UK: +0.800.032.3258 First Name & Last Name Company Phone Number Email Address Have You Done Fax Broadcasting Before? Please Select Yes No How Many Faxes Do You Want To Send? Please Select Less Than 10,000 Faxes Per Month 10,000 - 100,000 Faxes Per Month 100,000 - 1 Million Faxes Faxes Month 1 Million - 5 Million Faxes Per Month Over 5 Million Faxes Per Month Will You Need A Fax List? Please Select Yes, I need a fax list No, I have my own fax list Comments?